Privacy Policy and Data Protection
Last updated: January 13, 2026
At Tamboeckey Beagles, we are passionate about breeding happy, healthy Beagle puppies and helping responsible families find their perfect companion. Your trust is very important to us. This Privacy Policy explains how we collect, use, store, protect and (when necessary) share your personal information when you visit our website https://beaglepuppies.co.za, contact us, make an inquiry, place a deposit, or reserve a puppy.
We are committed to protecting your privacy and handling your personal information responsibly in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable data protection laws.
1. Who we are
Tamboeckey Beagles
Physical address:
PPC Beestekraal
House No 1
Beestekraal
District Brits
Thabazimbi Rd
Beestekraal
0255
Email: tamboeckey.beagles@gmail.com
Information Officer: Webmaster
2. Personal Information We Collect
We only collect the information we need to communicate with you and complete puppy sales/reservations. We typically collect:
- Basic contact details — name, surname, email address, telephone / mobile number, WhatsApp number (if provided)
- Residential / delivery information — physical address, city, postal code (needed for puppy transport arrangements or home checks)
- Puppy-related preferences — which litter / puppy you are interested in, desired sex, any specific requirements
- Payment / deposit information — banking details (only if paying directly; we do not store full card numbers), proof of payment screenshots, or reference numbers
- Communication history — emails, WhatsApp messages, enquiry form submissions, notes from phone calls or video calls
- Optional / voluntary information — photos of your current pets/home, references, vet details, previous dog experience (usually collected via puppy application form)
We do not collect special personal information (e.g. health, religion, race) unless it is directly relevant to a home-check and you voluntarily provide it.
3. How We Collect Your Information
Directly from you when you:
- Fill in our contact / puppy enquiry form
- Email, WhatsApp or call us
- Submit a puppy application / reservation form
- Send a deposit or payment
Automatically via the website:
- Cookies & similar technologies (basic analytics only – see section 9)
- Server logs (IP address, browser type, pages visited – used for security & troubleshooting)
4. Why We Process Your Personal Information
We process your information because it is necessary for:
- Responding to your puppy enquiries and providing information about available Beagle puppies
- Managing reservations, deposits, sales contracts and puppy handovers
- Arranging transport / delivery (if applicable)
- Performing basic home-checks or reference checks (with your consent)
- Complying with legal obligations (e.g. record-keeping for tax purposes)
- Protecting our legitimate interests (preventing fraud, defending contracts, maintaining breeder reputation)
Under POPIA, our main lawful bases are:
- Consent (where you actively provide information or agree)
- Performance of a contract (enquiry → reservation → sale)
- Legitimate interest (running our small breeding business responsibly)
- Legal obligation (where required by law)
5. Who We Share Your Information With
We do not sell your personal information. We share it only when strictly necessary:
- Our accountant / bookkeeper (for tax and invoice purposes – under strict confidentiality)
- Courier / transport companies (name, phone, delivery address only – for puppy handover)
- Veterinarian (puppy health records – shared only with your consent when required)
- Legal authorities (if required by law or court order)
We do not send your information overseas unless you are an international buyer and transport arrangements require it (in which case we use POPIA-compliant safeguards or rely on adequacy decisions).
6. How Long We Keep Your Information
We keep your information only as long as necessary:
- Active enquiries / reservations → up to 12 months after last contact
- Completed puppy sales → 5–7 years (for tax, contract & health record purposes)
- Unsuccessful / inactive enquiries → deleted after 6–12 months unless you ask us to keep you informed of future litters
After these periods we securely delete or anonymise your data.
7. Your Rights Under POPIA
You have the right to:
- Access — ask to see what personal information we hold about you
- Correction — ask us to update inaccurate information
- Deletion — ask us to delete information when we no longer need it
- Object / restrict processing — in certain circumstances
- Complain — to the Information Regulator (South Africa): inforeg@justice.gov.za
To exercise any of these rights, email us at [your.email@example.com]. We will respond within 30 days (or sooner where possible).
8. Security of Your Information
We take reasonable technical and organisational measures to protect your information, including:
- Password-protected devices and email accounts
- Secure cloud storage with encryption (where used)
- Avoiding storing sensitive payment card details
Unfortunately no method of transmission over the internet is 100% secure — we cannot guarantee absolute security.
9. Cookies and Website Analytics
Our website uses only essential / minimal cookies (no aggressive advertising trackers). We may use basic Google Analytics or similar to understand site usage (pages visited, country of origin). You can manage cookies via your browser settings.
We do not use targeted advertising cookies or share data with social media platforms for marketing.
10. Children’s Privacy
Our website and services are not directed at children under 18. We do not knowingly collect personal information from children. If you are a parent/guardian and believe we have collected information about a child, please contact us immediately.
11. Changes to This Policy
We may update this policy from time to time (e.g. if we add new forms or change service providers). The updated version will be posted here with a revised “last updated” date. We encourage you to check back occasionally.
12. Contact Us
If you have any questions about this Privacy Policy, your data, or our practices, please contact:
Tamboeckey Beagles
Email: tamboeckey.beagles@gmail.com
Thank you for trusting us with your interest in our Beagle puppies. We value your privacy and will always strive to handle your information with care and respect.
